FREE delivery From 25euro of purchase on the whole site.
We ship worldwide. However, due to postal issues, we are unable to deliver to military areas and some countries.
Freedelivery for orders delivered in mainland France, we offer you the delivery point relay or standard delivery delivery time 48h-72h.
WHAT ARE THE AVAILABLE DELIVERY METHODS?
We offer several delivery methods. It’s up to you to choose according to your preference and your requirements in terms of delivery times.
- Standard delivery With Tracking
- Colissimo delivery with tracking
- Delivery by Colissimo against signature
- Delivery to a relay point (Mondial Relay or So colissimo Mon Commerquête)
- Express delivery “Chronopost 24h”
WHAT IS THE DELIVERY TIME FOR MY PACKAGE?
For items in stock
- Orders placed in the morning will be sent the same day or the next working day.
- Orders placed from Friday to Sunday will be shipped on Monday.
For Items being restocked
- orders will be sent upon receipt in our workshop and delivery time (7 to 21 days)
If the item is being restocked The amount of your order will be debited from your account after the preparation of your package in our workshop.
RETURNING AN ITEM:
You have 30 days from the date of receipt of your package (the postmark being taken as proof) to return your order to us.
* The Return Costs are:
- Free: From your 3rd order.
- If not, they are the responsibility of the customer et s we are responsibility.
* Return Your Parcels With A Tracking Number.
To return your package, contact us by eMail or WhatsApp.
REIMBURSEMENT OF DELIVERY COSTS OF YOUR PURCHASES
Address Incomplete or Invalid
The shipping amount real will not be refunded if the package is returned to the sender due to incorrect or incomplete information.
It is the buyer’s responsibility to provide their personal information accurately and clearly in order to ship orders in the best possible conditions.
All orders are sent on condition that the following information is filled in:
- Last name
- House / apartment number
- Postal code
- Phone number
- E-mail adress
Every detail is important and is required for timely and successful delivery with all shipping companies.
IF THE CUSTOMER DOES NOT PICK UP THE PACKAGE FROM POINT RELAIS IF MONDIAL RELAY IS CHOSEN AS SENDING METHOD:
The merchant will keep your package at your disposal for a minimum of 7 calendar days, this period of up to 14 calendar days, depending on the constraints of the activity and the services chosen.
After this period, the package will be returned for the shipping amountand package preparation costs will not be refunded:
- Order with less than 3 items: 1 € + Shipping amount.
- Order with more than 3 items: 2 € + Shipping amount.